Interview from Spa Business magazine: top spa software feature

Hervé COLLY, Executive Officer at Sequoiasoft and creator of Nymphéa, picks out its top spa software feature, E-Nymphea Collexion, and explains to Kate Parker what makes it stand out.

 What’s your top spa module?
E-Nymphea Collexion, our online booking system launched in late 2014, is a comprehensive solution for spas that includes a responsive website, online booking, gift vouchers and a marketing module. All connected to our spa software Nymphéa, in real time.

What are the key features of the module?
It allows spas to combine online booking of treatments and rituals and the sale of gift vouchers, in which the client can even add a personal message. To maximise the profitability of wellness centres, E-Nymphea Collexion also enables users to book fitness classes and group classes in real time, as well as manage their subscriptions.

In addition, there’s an integrated marketing module for online offers, new releases, automated cross-selling and up-selling, and also an alternative booking option in case the appointment slot isn’t available – a key feature in online reservation, when nobody’s there to guide the client in his or her purchase.

How do spas use it?
It’s a very powerful tool for spa managers who are using it to galvanise their digital strategy and boost their sales. As clients can manage their appointments whenever and wherever they want, it saves spas a lot of time at reception, allowing them to focus on welcoming their clients, and we are glad to take part in this.

By Kate Parker, for Spa Business Magazine, issue 4 2015, focus on top spa software feature